WEBSITE TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

1. TERMS OF WEBSITE USE

1.1 These terms of use together with any policies, agreements and documents referred to in them provide the terms of use on which you may make use of our website https://feelbettertherapy.ie  (the “Site”), whether as a guest or a registered user. Use of the Site includes accessing, browsing, or registering to use the Site.

1.2 You should read these terms of use carefully before you start to use the Site, as these will apply to your use of the Site.

1.3 By using the Site, you confirm that you accept these terms of use and that you agree to comply with them.

1.4 If you do not agree to these terms of use, you must not use the Site.

2. OTHER APPLICABLE TERMS

2.1 These terms of use refer to the following additional terms, which also apply to your use of our Site:

2.1.1 our Cookie Policy, which sets out information about the cookies on our Site;

2.1.2 our Privacy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate;

2.1.3 our Acceptable Use Policy which sets out the permitted uses and prohibited uses of the Site. When using the Site you must comply with this Acceptable Use Policy; and

2.1.4 any other policies that we may adopt and publish from time to time.

3. INFORMATION ABOUT US

The Site https://feelbettertherapy,ie is registered in Ireland.

4. CHANGES TO THESE TERMS

4.1 We may revise these terms of use and any of our policies at any time.

4.2 Please check these pages from time to time to take notice of any changes we made, as they are binding on you.

5. CHANGES TO OUR SITE

5.1 We may update the Site from time to time, and may change the content at any time. However, please note that any of the content on the Site may be out of date at any given time, and we are under no obligation to update it.

5.2 FeelBetterTherapy.ie does not guarantee that the Site, or any content on it, will be free from errors or omissions.

6. ACCESSING THE SITE

6.1 The Site may be accessed free of charge however charges, at the discretion of FeelBetterTherapy.ie and its management apply.

6.2 FeelBetterTherapy.ie does not guarantee that the Site, or any content on it, will always be available or be uninterrupted. Access to the Site is permitted on a temporary basis. FeelBetterTherapy.ie may suspend, withdraw, discontinue or change all or any part of the Site without notice. FeelBetterTherapy.ie will not be liable to you if for any reason the Site is unavailable at any time or for any period.

6.3 You are responsible for making all arrangements necessary for you to have access to our Site.

6.4 You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

7. YOUR ACCOUNT AND PASSWORD

7.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, for example as a practitioner on the site, you must treat such information as confidential. You must not disclose it to any third party.

7.2 FeelBetterTherapy.ie has the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

7.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at contact@feelbettertherapy.ie

8. ONLINE THERAPY SERVICES AND USE OF THE WEBSITE

8.1 The website FeelBetterTherapy.ie facilitates the provision of mental health support through the use of various methods of digital communication including desktop computer, laptop, tablet, smartphone or any other device any of which can support online counselling and online therapy directly between the therapist and the client. This online counselling can take place by way of, but not restricted to, telephone counselling, video counselling but may also include communication between the therapist and the client by way of email and instant messaging. The role of FeelBetterTherapy.ie is strictly limited to facilitating the initial contact between the user and the therapist so as to enable the provision of online therapy to the user by the therapist.

8.2 All of the therapists at FeelBetterTherapy.ie are self employed and as such are regulated by their respective professional regulatory body.

8.3 Each therapist at FeelBetterTherapy.ie will have their own terms and conditions and any therapeutic contract will be formed between the client and the individual therapist.

8.4 The therapy relationship is strictly between the therapist and the user and FeelBetterTherapy.ie has no involvement in the substance of the therapy services or online therapy provided by the therapist. 

8.5 Users of FeelBetterTherapy.ie should be aged 18 years or older. 

8.5 FeelBetterTherapy.ie provides no warranty or endorsement as to the therapist’s ability or competency to provide online counselling or therapy services. 

8.6 FeelBetterTherapy.ie provides no guarantee that any therapist is correctly matched to the user’s needs or that the user will find the therapy services relevant, satisfactory or suitable for them. 

8.7 FeelBetterTherapy.ie will not accept any liability for any loss or damage resulting from any contract or work with the therapist. 

8.8 Any complaint against the therapist should in the first instance be raised directly with the therapist and, if necessary, brought to the respective therapist’s professional organization. 

8.9 All of the therapists at FeelBetterTherapy.ie are members of one or more of the key counselling, psychotherapy and psychology professional bodies operating in Ireland.

8.10 Users of FeelBetterTherapy.ie have full responsibility for the maintenance and protection of the digital communication equipment they use to interact with both the website and therapists at FeelBettertherapy.ie. This includes the installation of updating of any security software, firewalls and virus protection as well as ensuring the confidentiality of their online counselling sessions at their end of communications during a consultation with any of our therapists.

8.11 Regarding applicable law, the work or sessions agreed between the user and the therapist are undertaken in accordance with the laws of the practitioner’s own country in this case Ireland. This applies regardless of the location of the user and whether or not this is outside of the Irish jurisdiction. 

8.12 FeelBetterTherapy.ie is not intended to be a substitute for a licensed qualified professional and you should not disregard, avoid or delay in obtaining medical advice from a doctor or other healthcare professional because of information you receive through the website or during an online counselling session. 

8.13 If you are thinking about suicide or have given any thought to taking any action which could harm yourself or others, or if you feel that you or any other person may be in danger or if you have a medical emergency you must call Emergency Services 112 or 999 or go to your nearest Emergency Department. Help is also available from Samaritans 116 123 or from Pieta House 1800 247 247 or text HELP to 51444.

9. INTELLECTUAL PROPERTY RIGHTS

9.1 FeelBetterTherapy.ie is the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

9.2 You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others to content posted on our Site.

9.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

9.4 Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.

9.5 You must not use any part of the content on our Site for commercial purposes without obtaining a license to do so from us.

9.6 If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

10. NO RELIANCE ON INFORMATION

10.1 The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

10.2 Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

11. LIMITATION OF OUR LIABILITY

11.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Irish law.

11.2 To the maximum extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.

11.3 FeelBetterTherapy.ie will not be liable to any practitioner or user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

11.3.1 use of, or inability to use, our Site; or

11.3.2 use of or reliance on any content displayed on our Site.

11.4 If you are a business user, please note that in particular, we will not be liable for any:

11.4.1 loss of profits, sales, business, or revenue;

11.4.2 business interruption;

11.4.3 loss of anticipated savings;

11.4.4 loss of business opportunity, goodwill or reputation; or

11.4.5 indirect or consequential loss or damage.

11.5 You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

11.6 FeelBetterTherapy.ie will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

11.7 FeelBetterTherapy.ie assumes no responsibility for the content of websites linked on the Site. Such links should not be interpreted as endorsement by us of those linked websites. FeelBetterTherapy.ie will not be liable for any loss or damage that may arise from your use of them.

12. UPLOADING CONTENT TO OUR SITE

12.1 If or whenever you make use of any feature that allows you to upload content to our Site, or to make contact with other users of our Site, you must comply with the content standards set out in our Acceptable Use Policy.

12.2 You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

12.3 By providing any content to this web site:

12.3.1 you agree to grant FeelBetterTherapy.ie a worldwide, royalty-free, perpetual, exclusive right and license (including any moral rights or other necessary rights) to use, display, reproduce, modify, adapt, publish, distribute, perform, promote, archive, translate, and to create derivative works and compilations, in whole or in part. Such license will apply with respect to any form, media, technology already known at the time of provision or developed subsequently;

12.3.2 you warrant and represent that you have all legal, moral, and other rights that may be necessary to grant FeelBetterTherapy.ie the license specified in this section 11;

12.3.3 you acknowledge and agree that FeelBetterTherapy.ie will have the right (but not obligation), at its entire discretion, to refuse to publish, or to remove, or to block access to any content you provide, at any time and for any reason, with or without notice.

12.4 FeelBetterTherapy.ie also has the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

12.5 FeelBetterTherapy.ie will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Site.

12.6 FeelBetterTherapy.ie has the right to remove any posting you make on our Site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

12.7 The views expressed by other users on our Site do not represent our views or values.

13. VIRUSES

13.1 FeelBetterTherapy.ie does not guarantee that the Site will be secure or free from bugs or viruses.

13.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.

13.3 You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. FeelBetterTherapy.ie will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

14. LINKING TO OUR SITE

14.1 You may link to our Site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

14.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

14.3 You must not establish a link to our Site without contacting us at contact@feelbettertherapy.ie to obtain our prior consent.

14.4 Our Site must not be framed on any other site.

14.5 FeelBetterTherapy.ie reserves the right to withdraw linking permission without notice.

14.6 The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

14.7 If you wish to make any use of content on our Site other than that set out above, please contact contact@feelbettetherapy.ie

15. THIRD PARTY LINKS AND RESOURCES IN OUR SITE

15.1 Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only.

15.2 FeelBetterTherapy.ie has no control over the contents of those sites or resources.

15.3 Resources, goods and services of third parties may be advertised and/or made available on or through the Site. Representations made regarding products and services provided by third parties will be governed by the policies and representations made by these third parties. FeelBetterTherapy.ie will not in any manner be liable for or responsible for any of your dealings or interaction with third parties.

16. APPLICABLE LAW

16.1 If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by Irish law. You agree that the courts of Ireland have exclusive jurisdiction over any disputes that may arise.

16.2 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Irish law. You agree to the exclusive jurisdiction of the courts of Ireland.

17. CONTACT US

To contact us please email contact@feelbettetherapy.ie

ACCEPTABLE USE POLICY

This acceptable use policy sets out the terms between you and FeelBetterTherapy.ie (or “us”) under which you may access the website https://feelbettertherapy.ie (the “Site”).  This acceptable use policy applies to all users of, and visitors to, the Site.

Your use of the Site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our website Terms of Use.

The Site (https://feelbettertherapy.ie ) is registered at hostingireland.ie

PROHIBITED USES

You may use the Site only for lawful purposes.  You may not use the Site:

• In any way that breaches any applicable local, national or international law or regulation.

• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

• For the purpose of harming or attempting to harm minors in any way.

• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.

• To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).

• Knowingly to transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of our terms of website use.

• Not to access without authority, interfere with, damage or disrupt:

  • any part of the Site;

  • any equipment or network on which the Site is stored;

  • any software used in the provision of the Site; or

  • any equipment or network or software owned or used by any third party.

INTERACTIVE SERVICES

We may from time to time provide interactive services on the Site, including, without limitation chat rooms, support desks/centres and bulletin boards (“Interactive Services”).  Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will endeavour to assess any possible risks for users (and in particular, for children) from third parties when they use any Interactive Service provided on the Site, and we will endeavour to decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks.  However, we are under no obligation to oversee, monitor or moderate any Interactive Service we provide on the Site, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user.

The use of any Interactive Service by a minor is subject to the consent of their parent or guardian.  We advise parents who permit their children to use an Interactive Service that it is important that they communicate with their children about their safety online.  Minors who are using an Interactive Service should be made aware of the potential risks to them.

Where we do moderate an Interactive Service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

CONTENT STANDARDS

These content standards apply to any and all material which you contribute to our Site (each such contribution, a “Contribution”), and to any Interactive Services associated with it.  You must comply with the spirit and the letter of the following standards.  The standards apply to each part of any Contribution as well as to its whole.

A Contribution must:

• Be accurate (where facts are stated).

• Be genuinely held (where opinions are stated).

• Comply with applicable law in Ireland and in any country from which it is posted.

A Contribution must not:

• Contain any material which is defamatory of any person.

• Contain any material which is obscene, offensive, hateful or inflammatory.

• Promote sexually explicit material.

• Promote violence.

• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

• Infringe any copyright, database right or trademark of any other person.

• Be likely to deceive any person.

• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

• Promote any illegal activity.

• Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

• Be likely to harass, upset, embarrass, alarm or annoy any other person.

• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

• Give the impression that it emanates from us, if this is not the case.

• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

SUSPENSION AND TERMINATION

FeelBetterTherapy.ie will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of the Site.  When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the Terms of Use upon which you are permitted to use the Site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use the Site.

• Immediate, temporary or permanent removal of any posting or material uploaded by you to the Site.

• Issue of a warning to you.

• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

• Further legal action against you.

• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy.

The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

CHANGES TO THE ACCEPTABLE USE POLICY

We may revise this acceptable use policy at any time by amending this page.  You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.  Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on the Site.