Privacy Policy

Last updated: January 2024

Introduction

Feel Better Therapy ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, in compliance with the General Data Protection Regulation (GDPR) and Irish data protection laws.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Information about your mental health concerns and therapy needs
  • Session notes and therapy records
  • Payment information
  • Communications with us

How We Use Your Information

We use your information to:

  • Match you with an appropriate therapist
  • Provide therapy services
  • Process payments
  • Communicate with you about your sessions
  • Improve our services
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All therapy sessions are conducted via encrypted platforms, and your data is stored securely in compliance with GDPR requirements.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

Confidentiality

All therapy sessions and records are kept strictly confidential in accordance with professional ethical guidelines and Irish law. We will only disclose your information without your consent in limited circumstances required by law, such as when there is a risk of serious harm to you or others.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@feelbettertherapy.ie