Terms & Conditions

Agreement to Terms

By accessing and using Feel Better Therapy services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.

Services

Feel Better Therapy provides online mental health services including:

• Therapist matching services
• Online video therapy sessions
• Phone counselling
• Text/chat therapy
• Couples therapy

Eligibility

You must be at least 18 years old to use our services. If you are under 18, you must have parental or guardian consent. Our services are available to residents of Ireland.

Appointments and Cancellations

We require 24 hours notice for session cancellations. Late cancellations or no-shows may be charged the full session fee. If you need to reschedule, please contact your therapist or our support team as soon as possible.

Payment

Payment is required before or immediately after each session. We accept credit cards, debit cards, and bank transfers. All fees are in Euro (€). Receipts are provided for insurance claims.

Professional Relationship

The relationship between you and your therapist is professional and therapeutic in nature. Our therapists are bound by professional ethical guidelines and codes of conduct.

Limitations

Our services are not suitable for:

• Emergency mental health crises
• Severe psychiatric conditions requiring intensive treatment
• Court-ordered therapy or assessments

If you are experiencing a mental health emergency, please contact emergency services immediately (999 or 112 in Ireland).

Liability

While we strive to provide high-quality services, we cannot guarantee specific outcomes. Our therapists will work with you to the best of their professional ability, but therapy results vary by individual.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any significant changes. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Us

If you have questions about these Terms and Conditions, please contact us at:

Email: contact@feelbettertherapy.ie